Build Trust. Stop Fraud.
Let Our Verification Experts Elevate Your Process.

Enhance platform security and streamline operations with our specialized verification support — designed specifically for digital platforms.

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Who We Help

Trusted by Leading Global Brands

At Nexus Wave Global, we've supported high-profile clients—including projects linked to Sony PlayStation® via Repeat Technologies. Our team specializes in user verification, fraud detection, and secure data handling, consistently meeting high standards.

While AI streamlines many tasks, it’s only as effective as the systems behind it. That’s why human oversight remains critical for handling edge cases and ensuring accuracy.

We combine secure workflows, expert talent, and smart tools to help businesses protect user data, manage risk, and scale operations with confidence.

Our Team

What Our Clients Say

Hear from businesses that have worked with us

"I have had the pleasure of working with Karren, Mark and their team for nearly three years. In this time I found them to be committed, accurate and highly reliable. They helped us grow a customer support team from a very small initial operation to a team that now spans three continents. We will miss their cheery dispositions and 'can do' attitudes greatly, so it is without hesitation that I'd recommend the team and their services."

Richard Edmonds

Richard Edmonds

Repeat Technologies - Sony PlayStation®

"This team is an exceptional professional. Extremely helpful. Professional and a great communicator. I would definitely hire them again (and since this is the second contract I had with them, I already did hire them twice). Highly recommend this team and their services."

Anton Kimfors

Anton Kimfors

Customer Support for a Consulting Business - SellWave

"This team is exceptional! Smart, witty, and genuinely fun to work with - they bring a personal touch to everything they do. Communication was always clear and transparent, task were handled with great attention to detail, and we were consistently impressed by their creative problem-solving and proactive improvements to our systems. A truly professional and reliable team we at Rubicoux LLC would be happy to work with again!"

Rubicoux L.L.C

Jordan

Promotional Campaigns and Customer Service - Rubicoux L.L.C

"Working with this team was a seamless experience. They handled billing processes with precision and provided outstanding customer service that reflected professionalisman and empathy. Quick to adapt and always proactive, they contributed valuable insights that improved our internal systems. A dependable and skilled team I would gladly recommend."

Mebb Sign Language

Christopher Breen

Owner - Mebb Sign Language

What We Offer

Identity Verification & Fraud Prevention

Authenticate users and detect fraudulent activity using best-practice processes backed by trained VAs.

AI-Enhanced Content Curation & Creation

Leverage AI tools and human review to create, refine, and curate content at scale across platforms.

Customer Experience Management

Deliver personalized, responsive, and consistent experiences via multichannel support with a human touch.

Compliance Assistance & KYC Processes

Support your legal team with ongoing KYC checks, regulatory updates, and policy adherence monitoring.

Personalized Lead Generation

Target and qualify leads using custom criteria, outreach workflows, and performance tracking.

Business Intelligence & Reporting

Get clear dashboards and reports tailored to KPIs that matter, using data from your own systems.

Project Management with Automation

Run streamlined projects with task tracking, automation tools, and detailed progress reports.

Our Pricing Plans

Starter Package

Perfect for small businesses beginning their digital transformation journey.

  • Customized access to our powerful system tailored to your unique business needs
  • Dedicated monitoring by 1 expert team member ensuring smooth operations
  • Option to add customer support services to assist your clients (up to 50 tickets/month)
$800/month Customer Support Add-on: $200/month

Scale Package

Ideal for enterprises requiring full system integration, dedicated teams, and premium support.

  • Comprehensive system integration including API connectivity and custom features
  • Full support from a team of 5+ professionals managing operations, data, and customer care
  • Customer support for up to 500 tickets per month with SLA guarantees
  • Optional 24/7 customer support available for continuous service
$4,000/month 24/7 Support Add-on: $1,000/month

Additional Options

Customization Services

Deep system tailoring to fit complex business needs

Starting at $500 (one-time)

Extra Team Members

Need more hands? Add skilled team members

$500/month each

Ready to Secure and Streamline Your Platform?

Let’s talk about how our virtual assistants can power your operations. You’ll get expert support that understands digital risk and trust.

Partner with Us

Contact Us

Address

Visit Us

Manila
Philippines

Call Us

Call Us

Phone: +63-9306156772
Mon - Fri, 9AM - 6PM

Email Us

Email Us

inquire@nexuswaveglobal.com